Supply Chain Solutions for New Mobility
Complex logistics requirements that need a deep integration into your systems, are our field of expertise.
Our teams both give profund advice in process optimization as well as they develop and implementing innovative solutions, especially in highly complex areas such as the supply chain management of charging infrastructure and connectivity services or omni-channel commerce.
Thanks to a unique combination of IT know-how, logistics competence and more than 50 years of automotive experience, we are the ideal partner for innovative mobility solutions.
Deliveries & Returns p.a.
Selection of Cases & References
Charging Wall Box Logistics
- Europe-wide distribution of charging wall boxes for electric cars
- Direct interface to the OEM's web shop
- Ordering, warehousing, packaging and distributing (B2C)
Web Shop & Logistics
- E-commerce platform seamlessly integrated into OEM's system landscape
- Integrated customer journey from order to delivery of products
- Payment and debitor management
- Compliance screening
- “Dealer locator" for selection of service partner
Mobile Online Services
- Central multi-client capable web shop
- Contract management
- Payment and billing management
- Compliance screening
- Deep integration in the OEM backend systems (assembly status verification, activation in car, CRM system)
Our Solutions & Services
End-to-End Supply Chain Management
End customers that are used to same-day deliveries and on demand services, expect a convenient customer journey in every area of their daily live. Our new mobility solutions like sales channels for new types of mobility products or connectivity services as well as logistics for charging infrastructure help you managing this high degree of complexity.
- Procurement and sales of technical components
- Multi-client capable webshops
- Integration of platforms into your IT system landscape
- Management of orders from multiple sales channels (dealership, retailers, online etc.)
- Global B2B, B2C, B2B2C distribution
- 85 locations in 25 countries for central and decentral hubs
- Individual storage solutions and security areas
- Transport management with >50 service providers
- Tax and compliance management
- Market-specific configuration
- Labeling, repackaging, foil-coating and bundling
- Campaign-specific commissioning areas
- Inhouse print on demand (POD) capacities
- Customer-/market specific configuration
- Local rollout partners
- Maintenance services
- On-site, 1st and 2nd level support
- Release and licence managament
- Integration in your backend systems (assembly status verification, activation in car or CRM system etc.)
- Arvato Payment Gateway integrating >150 methods of payment
- Integration of locally established payment providers
- Warranty handling
- Returns portals
- Refurbishment services
- Swap services
- Customer Centricity
- Quality Assurance
- Integrated Solution
We bring high quality, scalable and intelligent new mobility solutions to our international partners – with passion and reliability.”
Let's Bring Your Mobility Concept on the Road
Together, we make new mobility accessible to everybody. We'll develop an efficient and innovative rollout and operations concept to make sure your customers can profit from your products and services in the most convenient way.
Contact us to discuss our visions on how to realize new mobility concepts in everybody's live.