August 17, 2017 Press reports

Arvato Takes Over European E-commerce Logistics for Doppler Labs

Guetersloh – Arvato SCM Solutions has acquired Doppler Labs as a new customer. This US start-up from San Francisco has developed the first 3-in-1 wireless smart earbuds, Here One™; and Arvato’s Hightech & Entertainment business unit is now handling the company’s e-commerce logistics for all of Europe.

“In Arvato, we are pleased to have found a fulfillment provider that will promote our expansion to Europe with its network and e-commerce expertise,” says Kevin Lynch, Business Operations Manager, Doppler Labs. Founded in 2013, the start-up currently has more than 70 employees and specializes in the development of smart wireless earbuds that can dynamically increase or decrease the volume of real-world sound. The Here One earbuds can also stream music, take phone calls, and filter out and reduce ambient noise with the aid of a connected smartphone app.

“Doppler Labs is a start-up company with strong potential, and we are happy to support their plans for expansion,” says Martijn Nielen, VP Netherlands at Arvato SCM Solutions.

In addition to inventory management, the logistical services for Doppler Labs include picking, packing, shipping, and clearing the goods for customs. When an order is received, Arvato works with the online platform Salesupply, whose Shopify e-shop solution has an integrated order management system that manages all orders generated through the Doppler Labs webshop. The electronic processing of all information is handled by an SAP-Lite solution. “This is ideal for start-up companies such as Doppler Labs who are commencing the journey to scale globally,” emphasizes Martijn Nielen. “They benefit from being able to use a sophisticated system like SAP, in the ‘Lite version’, for an attractive price. Moving forward, I see great prospects for us to grow together.”

Arvato is using its Dutch network for Doppler Labs’ B2C e-commerce business in Europe. The distribution of the smart earbuds throughout Europe is handled from the Arvato site in Gennep.


About Arvato SCM Solutions:

Arvato SCM Solutions is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Automotive, Bank, Insurance, Consumer Products, Healthcare, Hightech, Entertainment, Publishing and Telecommunication. More than 14,000 employees work together to provide practical and relevant solutions and services worldwide. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers. Arvato SCM combines the know-how of its employees with the right technology and appropriate business processes to measurably increase the productivity and performance of its partners.

Arvato SCM Solutions is part of Arvato, a leading international service provider. Approximately 70.000 Arvato employees in more than 40 countries design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include financial, CRM, SCM and IT solutions, as well as digital marketing services. Arvato is a wholly owned subsidiary of Bertelsmann.

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About Doppler Labs

Founded in 2013, Doppler Labs is on a mission to make computing more immersive and human. After years of work, the company released Here One, its first widely-available product that redefines the way we engage with sound through technology. Here Active Listening, the predecessor to Here One, was released in January 2016 to an exclusive group of early adopters, influencers, and partners.

Doppler Labs is backed by a venerated group of top investors across technology, media, and finance. The 70+ person team is based in San Francisco, CA, with an office in Shanghai. 
For additional information, please visit

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Sonja Groß

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