September 3, 2018 Press reports

Oriflame honors Arvato SCM Solutions

Guetersloh/Shanghai – The Swedish cosmetics group Oriflame has granted Arvato SCM Solutions in China the Best Partner Award and the Service Award: The direct selling company honored the successful cooperation with the fulfillment service provider, who has continuously improved the efficiency and service quality of Oriflame. "China is an important growth market for us in which we want to continue to expand our network of customers and consultants,” says Jason Dong, Operations Director at Oriflame in China. "Arvato SCM Solutions is a strong partner at our side, who supports us with innovative, tailor-made solutions for warehouse management, order processing and home delivery management service.”

rvato SCM Solutions has been a partner of Oriflame in China for four years, operating three distribution centers in Beijing, Shanghai and Shenzhen. After having been awarded two Partner Awards for excellent cooperation and the implementation of digital solutions last year, Arvato was once again been able to convince with innovations, extensive know-how and great commitment. In addition to the outstanding cooperation, the improvement of logistical efficiency was praised. For this purpose, the warehouse relocations in Beijing, Shanghai and Shenzen were initially completed, offering a total of five times more floor space than the former locations and thus making it possible to react flexibly to Oriflame's constant growth in volume. In addition to the move, environmental and sustainability development audits were carried out in Shanghai and Beijing to help raise local environmental and energy data.

“The team has done a great job in working closely with the client to jointly define continuous improvement measures and redesign the processes.  Through joint investments into technology we have increased the performance of the warehouses and are able to support Oriflame’s continuous growth in China,” says Raoul Kuetemeier, Head of Asia at Arvato SCM Solutions. Both companies have invested in upgrading the pick-by-light line in Beijing and Shanghai to optimize the flow of goods. The order management system and the selection and management of the transportation carriers were also improved which has shortened the average delivery time by eleven percent. "We are very pleased that we were able to convince Oriflame with our performance and we are confident that we can continue to support their future growth strategy in China," says Li Zhang, Senior Director at Arvato SCM Solutions in China.


About Arvato SCM Solutions

Arvato SCM Solutions is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Automotive, Banks, Insurances, Consumer Products, Healthcare, Hightech, Entertainment, Publishing and Telecommunication. More than 14,000 employees work together to provide practical and relevant solutions and services worldwide. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers. Arvato SCM combines the know-how of its employees with the right technology and appropriate business processes to measurably increase the productivity and performance of its partners.

Arvato SCM Solutions is part of Arvato, a leading international service provider. Approximately 70.000 Arvato employees in more than 40 countries design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include financial, CRM, SCM and IT solutions, as well as digital marketing services. Arvato is a wholly owned subsidiary of Bertelsmann.

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