Your Outsourcing Partner for Point of Care Distribution
We believe that healthcare systems, sales channels and distribution chains undergo constant change to ensure patients derive the greatest benefit from innovative and existing pharmaceuticals and medical products at the most reasonable costs. We support you in making this happen.
Arvato integrates healthcare know-how, economies of scale and a broad understanding of processes and IT systems to develop bespoke outsourcing solutions. Our clients benefit from seamlessly integrated order-to-cash logistics solutions which connect them to the point of care, thus ultimately supporting their patients.
Our quality assurance, managed from a central source, and Europe-wide standardised and SAP-based IT system can be applied to all warehouse locations and minimise the complexity of each process. They also provide manufacturers with a comprehensive and standardised reporting system, maximum transparency, and a contact person responsible for addressing all questions and topics at all sites across Europe.
We develop and implement solutions that actively integrate all players in the healthcare system – from the patient to the doctor and pharmacist, to the health insurance providers and manufacturers. These solutions include the following:
- Order-to-cash logistic of pharmaceutical products and medical devices, manufactoring & postponement
- Innovative inventory management at the point of care
- Healthcare e-commerce
dedicated healthcare warehouse space within Europe
shipped items in 127 countries worldwide
healthcare professionals in 11 countries
We are experts in a number of different product categories, pharmaceutical forms and temperature ranges.
We are fully aware of the vital importance of pharmaceutical products, as after all they save lives, and that they therefore require tailored and flexible supply chain solutions. All Arvato activities are GDP and GMP-compliant.
Patented pharmaceutical products
- Chemical synthetic
- Chemical synthetic
- Chemical synthetic
Hazardous materials and dangerous goods
Arvato is your point of contact for the integrated order-to-cash logistics of medical devices. Our services are based on international quality assurance systems. Our European central warehouses are also certified in accordance with quality standard ISO 13485 in order to guarantee optimal patient safety and therefore save your patients’ lives.
- Allergology and clinical immunology
- Occupational health
- Dermatology and venereology
- Cardiovascular and thoracic surgery
- Oral and maxillofacial surgery
- Paediatric and adolescent psychiatry and psychotherapy
- Paediatric surgery
- Clinical pharmacology and toxicology
- Nuclear medicine
- Radiation oncology/radiotherapy
- Physical medicine and rehabilitation
- Patient care/wound management
- Devices (diagnostic devices, surgical, imaging systems)
- Implants (pacemakers, lenses, micro-implants...)
- Replacement parts
- Consumables: Medical devices (surgical gloves, ophthalmology, wound drainage systems ...) | Surgical products (catheters, stents, balloons, vascular procedures, e.g. endoscopy ...)
- and more
Diagnostic products such as reagents require dedicated handling in terms of logistics, such as the proper storage of (frozen and deep frozen) products or the handling of hazardous materials. Arvato is certified in accordance with ISO 13485. We have experience with the following categories:
- In vivo
- In vitro
- Sensor technology – blood sugar analysis
Arvato is well versed in handling various temperature ranges to safely bring sensitive drugs to their patients. We handle following temperature ranges:
- Ambient/room (15-25°C)
- Cold (2-8°C)
- Frozen (-20°C)
- Deep frozen (-80°C)
Benefit from our many years of industry expertise
Inventory Management at the Point of Care (STOK)
Arvato provides integrated eCommerce models for the healthcare industry, helping manufacturers establish and develop direct patient contact. We successfully setting up websites with UX-optimized web shops, carrying out financial processes and taking care of sales logistics including returns. Benefit from our experience in online marketing and develop content marketing approaches together with us.
Strong International Site Network
We are your partner when it comes to the internationalization of your distribution models. With our centralised operation, a standardised IT system based on a fully integrated SAP system and a centralised quality management structure we provide a flexible framework for individual and harmonized European solutions.
Worldwide Multichannel Distribution
We cover 127 countries!
Arvato serves various sales channels from its warehouses in order to ship medical products worldwide to: hospitals, pharmacies, doctors, laboratories, patients and wholesalers as well as distributors. We provide optimal support for manufacturers’ multi- and omni-channel strategies, shipping goods from one warehouse which facilitates the creation of standardised structures, a higher level of transparency, optimised processes and stock and reduces costs. We offer flexible transport options in over 127 countries - by active cold chain linehaul or passive delivery. We meet delivery times, in many regions also as same-day delivery.
All of our services are based on international quality control systems. To protect your data and products, we rely on secure IT systems, financial services compliant with the Sarbanes-Oxley Act, and quality control officers at every location (with the exception of Bad Laer).
We operate in accordance with:
- ISO 13485
- ISO 15838.2010
- ISO 9001
- Known consignor (air freight safety)
Current Topics We Pay Attention to
The future of the supply chain in the healthcare sector
STOK Hospital Survey
QA Agreement with DHL
Arvato Supply Chain Solutions is the first customer ever to sign an internationally valid Quality Assurance Agreement (QAA) with the long-standing partner DHL Express. On the basis of the European GDP guideline, both companies oblige to be complying with certain quality requirements for the transport of medical products.
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