The Douglas Group, the leading premium beauty platform, has relied on Arvato’s expertise for over 20 years. Arvato is currently handling e-commerce services for Germany and Switzerland at its location in Ennigerloh and cooperates as well with Douglas in Poland and Austria.
»Now we are taking a crucial step forward and are developing the company into the first fully integrated European Beauty platform on which we connect online shops, marketplaces and stores. Digital First is becoming the new attitude, with the aim of improving all processes at Douglas with digital solutions.«
CEO of Douglas Group
With 52 years expertise in the industry, SEPHORA has admirably created a beauty universe for its customers. Now, together with Arvato, the beauty brand is refining its logistics by implementing smart solutions and automated processes in order to achieve customer fulfillment.
»We aimed at joining forces with a professional operator, who would be an experienced e-commerce market player. That is why we have decided to choose Arvato Supply Chain Solutions.«
PAC Supply Chain Director at SEPHORA
The Fressnapf Group, the leading European specialist shop for pet supplies, has placed their trust in Arvato’s expertise since June 2015. The full services e-commerce and retail logistics service provider took over the online order processing and returns management in its new distribution center Halle-Heideloh, rebuilt specifically to suit the Fressnapf Group’s requirements.
»Both Arvato and Fressnapf are highly service and customer-focussed. Therefore, we feel confident that our partnership is securing a strong foothold for further growth in online retail and our omnichannel strategy.«
Founder, owner and member of the board of Fressnapf Group