Smart solutions for leading fashion and consumer goods brands
Arvato Supply Chain Solutions’ Consumer Products division implements comprehensive full service solutions in e-commerce, omnichannel and retail logistics for well-known fashion, beauty and lifestyle brands.
Omnichannel commerce offers end customer-oriented brands great opportunities for international growth, whether they are established names or newcomers. But while shopping across multiple channels is a matter of course for today’s customers, it still often poses large challenges for distributors and manufacturers. That is why, with the help of innovative technology and the expertise of its employees, Arvato supports companies in providing the end customer with a positive brand experience across all channels.
Arvato knows exactly what is required in this highly competitive industry. We offer more than 15 years of experience in the development and implementation of complex solutions, and we have already put the e-commerce and retail logistics of leading consumer goods brands such as Esprit, Douglas, Coty and Triumph International onto growth trajectories. With our 15,000 employees we are one of the world leaders in supply chain management and e-commerce, as well as customer service, payment, IT and marketing services.
Our global infrastructure of more than 85 distribution centers in Europe, Russia, Asia and the US paves the way for quickly entering new markets. We take on all vital processes in close collaboration with our Hamburg-based digital agency, Friends of C. – from developing online shops, mobile apps, the front-end management of B2B and B2C logistics, and returns management to payment and accounting systems, customer service, and e-commerce consultancy provided by our in-house consulting team, the eCommerce Competence Center.
Michael Schröder
Business Development Manager
> 85
logistic centers and transport solutions worldwide in more than 140 countries
> 25,000
call center agents within the Bertelsmann Group using more than 11 different languages
> 150
developers for different online shop platforms
Hot Topics
Study
Online Shop Packaging Trends
A Study from the eCommerce Competence Center
Analysis
The New Reality of Online Retail
9 Theses on Longterm E-Commerce Developments after Corona
Press release
New Collaboration between Arvato SCS and Rituals
Rituals Selects Arvato SCS for US E-Commerce Fulfillment
Arvato E-Talks
New! Arvato E-Talks
The new eCommerce Competence Center study "Online Shop Packaging Trends" shows online shop packaging trends by means of an unboxing check. For this unboxing check, 50 test orders were placed and their packaging, accompanying customer communication on and in the package, and the returns process were analyzed. Do you want to know more about this? Then join our free live-webinar!
When? 5th of August 2020 at 1pm (CEST)
Your interest is not yet satisfied? Further E-Talks you can find here.
Services That We Provide for our Clients
Supply Chain Management
Transport Management
Information Technology
Logistics & Fulfillment
Order-to-Cash Management
The most important and cross-industry information on all Arvato solutions can be found here:
A Selection of our References from the Fields of Fashion, Beauty and Lifestyle
Benefit from our Extensive Industry Expertise
Fashion Logistics at Arvato
Take a look at how an automated bag sorter system works.
Beauty Logistics at Arvato
Go behind the scenes at our B2B Beauty logistics center
Through the use of automation in many of our processes, we are able to guarantee you vast flexibility – even through seasonal peaks – for hanging and folded goods, shoes, cosmetics and jewellery. We thereby ensure that your customers receive their goods in your most important selling periods. Through a wealth of experience gathered from numerous brands out of the Fashion, Cosmetics, Luxury, Beauty and Footwear branches, we know what logistics processes deliver the ultimate customer experience. Elaborate gift packaging, individually personalized notes, or the handling of dangerous goods – we’re got it covered. Of course we also support crosschannel processes like Click & Collect or Return-in-Store.
Digital Strategy & E-Commerce Consulting
Arvato's Digital Agency
Friends of C.
The digital agency Friends of C. offers brand companies extensive digital solutions for e-commerce and B2B: consulting & strategy, design, CX, loyalty programs, online-shop development & marketing automation.
In addition to digital expertise, the agency is characterized by its full e-commerce and B2B knowledge as it is part of the Arvato Supply Chain Solutions Consumer Products business unit.
Arvato's in-house consulting team
eCommerce Competence Center
The eCommerce Competence center (eCC) is an in-house consulting team of Arvato Supply Chain Solutions that advises brands and retailers to make the most of their potential in digital commerce.
The eCC consultants support national and international brands & retailers on strategic topics such as e-commerce business models, management consulting, marketplace strategy, internationalization, webshop audits and operational improvements.
Further Exciting Topics
Open questions? Please reach out to us!
Michael Schröder
Business Development Manager