Fashion, Beauty & Lifestyle

Smart solutions for leading fashion and consumer goods brands

Arvato Supply Chain Solutions’ Consumer Products division implements comprehensive full service solutions in e-commerce, omnichannel and retail logistics for well-known fashion, beauty and lifestyle brands.

Omnichannel commerce offers end customer-oriented brands great opportunities for international growth, whether they are established names or newcomers. But while shopping across multiple channels is a matter of course for today’s customers, it still often poses large challenges for distributors and manufacturers. That is why, with the help of innovative technology and the expertise of its employees, Arvato supports companies in providing the end customer with a positive brand experience across all channels.

Arvato knows exactly what is required in this highly competitive industry. We offer more than 15 years of experience in the development and implementation of complex solutions, and we have already put the e-commerce and retail logistics of leading consumer goods brands such as Esprit, Nestlé, Douglas, Coty and Triumph International onto growth trajectories. With our 15,000 employees we are one of the world leaders in supply chain management and e-commerce, as well as customer service, payment, IT and marketing services.

Our global infrastructure of more than 85 distribution centers in Europe, Russia, Asia and the US paves the way for quickly entering new markets. We take on all vital processes in close collaboration with our Hamburg-based digital agency, Friends of C. – from developing online shops, mobile apps, the front-end management of B2B and B2C logistics, and returns management to payment and accounting systems, customer service, and e-commerce consultancy.

Michael Schröder

Business Development Manager

> 85

logistic centers and transport solutions worldwide in more than 140 countries

> 25,000

call center agents within the Bertelsmann Group using more than 11 different languages

> 150

developers for different online shop platforms

Hot Topics


The New Reality of Online Retail

9 Theses on Longterm E-Commerce Developments after Corona

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The E-Commerce Market after Corona

An Analysis from the eCommerce Competence Center

Download Analysis

Press release

New Collaboration between Arvato SCS and Rituals

Rituals Selects Arvato SCS for US E-Commerce Fulfillment

Press Release

Arvato E-Talks

New! Arvato E-Talks

The new eCommerce Competence Center study "Online Shop Packaging Trends" shows online shop packaging trends by means of an unboxing check. For this unboxing check, 50 test orders were placed and their packaging, accompanying customer communication on and in the package, and the returns process were analyzed. Do you want to know more about this? Then join our free live-webinar!

When? 5th of August 2020 at 1pm (CEST)

Register now!

Your interest is not yet satisfied? Further webinars und E-Talks you can find here.


Services That We Provide for our Clients

Transport Management

  • Transport Management System

A Selection of our References from the Fields of Fashion, Beauty and Lifestyle

Benefit from our Extensive Industry Expertise

Through the use of automation in many of our processes, we are able to guarantee you vast flexibility – even through seasonal peaks – for hanging and folded goods, shoes, cosmetics and jewellery. We thereby ensure that your customers receive their goods in your most important selling periods. Through a wealth of experience gathered from numerous brands out of the Fashion, Cosmetics, Luxury, Beauty and Footwear branches, we know what logistics processes deliver the ultimate customer experience. Elaborate gift packaging, individually personalized notes, or the handling of dangerous goods – we’re got it covered. Of course we also support crosschannel processes like Click & Collect or Return-in-Store.

Arvato's Digital Agency Friends of C.

Friends of C.

The digital agency Friends of C. offers brand companies extensive digital solutions for e-commerce and B2B: consulting and strategy, design, CX, loyalty programs, online-shop development and marketing automation. In addition to digital expertise, the agency is characterized by its full e-commerce and B2B knowledge as it is part of the Arvato Supply Chain Solutions Consumer Products business unit.

Commerce. Courage. Code.

Open questions? Please reach out to us!

Michael Schröder

Michael Schröder

Business Development Manager