Integrated solutions for end customer-oriented sectors
Arvato Supply Chain Solutions offers you much more than just traditional supply chain management. Our focus is on end customer-oriented sectors like automobile, banks, consumer goods, entertainment, fashion, healthcare, hightech, insurance, publishing and telecommunication. For every sector we develop solutions along the entire order-to-cash cycle. Our portfolio is thus similarly broad: alongside traditional logistics services like warehousing, commissioning, transportation management and comprehensive value added services, we develop and manage complex global supply chains, e-commerce and IT platforms, omnichannel solutions as well as digital distribution models. This is where the most recent IT solutions and technologies come to the fore. Our service components are constructed modularly. We can develop tailored solutions from them that fit your requirements.
Customer in focus
Customers become enthusiastic about a product in most cases at the point of sale or where touchpoints with the customer are created and products are used. We are specialists in end customer-oriented industries due to our many years working with these sectors. We understand our customers and their customers’ needs. Customer centricity is not an end in itself for us but the guiding principle of our business practice. We believe that business models, supply chain solutions or omnichannel concepts which are aimed at the best possible fulfillment of customer needs and which produce a customer experience across all channels are the ones that succeed. Our solutions are efficient, integrated, scalable, flexible and optimized for cost. But above all they are customer-focused. Through this we create sustainable customer satisfaction and retention. This is how we ensure your product is delivered well every time.